Surf City, NC Fire Damage Cleanup and Restoration

After the fire trucks leave, your Surf City home will likely suffer from not only fire and smoke damage but also significant water damage from firefighting efforts. SERVPRO of Pender/West Onslow Counties has the specialized fire and water damage restoration training, personnel, and equipment to respond immediately and to quickly restore your home to pre-fire condition.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Pender/West Onslow Counties

Fire, Smoke, or Soot Damage? Call Today (910) 319-0600

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Surf City home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pender/West Onslow Counties is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Surf City community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Surf City, NC home has been struck by fire and smoke damage, SERVPRO of Pender/West Onslow Counties is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (910) 319-0600 so that we can begin the process of making your fire incident a memory.

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