SERVPRO of Pender / West Onslow Counties Employee Photos

Tommy Sneed

Restoration Manager - He has over 18 years of experience in our industry and has been with us since 2013. Tommy is a Licensed Adjuster, the liaison with the many insurance companies we deal with for cleanup and repairs. He is IICRC water and ASD certified. Tommy is also certified in Lead-based paint activities and renovations--RRRP.

Richard Pajooh

Production Manager- Richard is originally from NC, but recently moved to Wilmington from Harrisburg, PA. He enjoys working out and helping others in his free time. Richard has over 15 years in the restoration industry and we are excited to have him on our SERVPRO team.

Chris Rollings

Project Manager- Originally from South Carolina, Chris recently joined our restoration team. Cool under pressure and ready to handle any repair job, Chris is ready to help get your space back to preloss condition as quickly as possible.

Kara Reinhardt

Asst. Production Manager- Kara has been an integral member of our SERVPRO team for over 3 years. Kara enjoys spending her free time on the beach or the boat. Her number one priority is to provide excellent customer service.

Damonie Pearsall

Technician- Damonie joined our growing team in 2022. Originally, from Watha, NC Damonie is a hard worker that enjoys basketball and fishing when he isn't assisting customers with their emergencies.

Andre Hunter

Technician- He is originally from Florida and joined our team in 2022. Andre loves helping customers and while sometimes quiet, he is very persistent in seeing the job through to completion.

Matthew Kether

Technician- Matthew joined our team in 2022. Originally from Jacksonville, Matthew now lives in Wilmington with his family. Courteous and calm, Matthew is a always ready to help our customers.

Chelsea Savage

Technician- Chelsea moved here from Vermont NC about a year ago. She is a hard worker and enjoys reading in her free time. Chelsea has a little over a year of restoration experience and is excited to join our SERVPRO team.

Sue Hunley

Office Manager - Sue has been with us since 2012 and keeps the office humming at a perfect pitch. Susan is strong and attentive to the needs of our customers and clients. She is well versed in two SERVPRO Corporate Proprietary software programs the Xactimate 27.5 and the Xactimate 28. Susan sets the tone for the communication between office staff, the sales force, and the production personnel. She can be reached at (910) 762-8180.

Kellie Hall

HR Manager- Kellie has many years of bookkeeping and administrative experience and enjoys keeping all the "behind the scenes" organized and balanced. Kellie has been with SERVPRO since 2017 and is a native to NC. In her spare time, she enjoys spending time with her kids and all of her critters, going to the beach, and helping others.

Michael Snyder

Sales and Marketing Manager - Michael has over fifteen years of sales and marketing experience and joined our SERVPRO franchise in the Fall of 2016. He focuses on and solidifying relationships with our existing customers and developing new contacts. He has been an Eastern NC resident for over 18 years. Outside of work you can find him with his family or running local trails.

Killian Holly

Sales & Marketing Representative- Killian is an NC native. He likes boating, fishing, and game night with family and friends in his free time. He enjoys learning new things and is eager to put his sales experience to work in the restoration industry. We are excited to have him on the team.